Patient Feeback

At BMI Healthcare , we take pride in the level and quality of service that we provide to our patients and our doctors. Patients are asked to complete a questionnaire, giving their opinion of how we have performed. These questionnaires are collected and analysed by an independent, professional research organisation to provide each BMI Healthcare hospital with unbiased ratings of its service every three months.

Prompt action is taken to remedy any areas of service where we are failing to meet expectations. Below are the recent results of the satisfaction survey for patients who have received treatment at The Winterbourne Hospital.

Overall Quality

100 patients out of every 100 recognise the High Quality Of Care provided by The Winterbourne Hospital

Value for Money

This is of particular interest to the increasing number of non insured patients, almost 93% of whom rate The Winterbourne Hospital as giving 'good', 'very good' or 'excellent' value for money

Nursing Care

58.00% of patients consider the standard of nursing at The Winterbourne Hospital to be excellent and a further 40% rate our nurses as 'good' or 'very good'

Would You Recommend Us

The Winterbourne Hospital asked patients 'Would you recommend us?' 100.0% said 'Yes'